跨境电商售后客服常用英语话术分享！(跨境电商售后客服常用英语)
The article provides common English phrases used in cross-border e-commerce customer service. It includes templates for answering frequently asked questions, conducting customer satisfaction surveys, and handling refund requests. The article also emphasizes the importance of maintaining a friendly and professional attitude, using correct grammar and spelling, and providing personalized responses to customers. It also provides solutions to common logistics-related issues and presents commonly used English phrases for customer service. Overall, the article aims to help customer service representatives communicate and resolve after-sales problems more effectively with international customers.